Perthshire Wellbeing Project

1 Introduction

1.1 Please read these carefully and ensure that you understand them. They set out the obligations (the “terms”) between you and Perthshire Wellbeing Project (“Perthshire Wellbeing Project”, “we”, “us” or “our”). These terms explain what will happen after you book a course with Perthshire Wellbeing Project, how to make payment, how you and we may change or end the contract, what to do if there is a problem and other important information. These terms are only available in English.

1.2 You should keep a copy of these terms for future reference.

1.3 What these terms cover. These terms cover the provision of the training courses that we organise.

1.4 Who we are. We are a company, registered with Companies House as Perthshire Wellbeing Project.

1.5 How to contact us. You may contact us by telephone Susie Hyde 01738 710518/ 07710 133386 or Gordon Stronach 01764 650940/ 07510 454342 or by email enquiries@perthshirewellbeingproject.com

1.6 How we may contact you. If we have to contact you we will do so either by telephone or writing to you at the email address or postal address you have given us at the time of booking the training course. Writing includes the use of emails.

2 Our contract with you

2.1 How we will accept your booking. Subject to any obvious error, the description and price of the training course will be as quoted to you at the date your booking is made. All payments under these terms shall be made in UK pounds sterling.

2.2 After submitting a booking for a place or places on a training course run by Perthshire Wellbeing Project this brings into existence a legally binding contract based on these terms between you and us.

2.3 Following your booking on a training course with Perthshire Wellbeing Project you will be given confirmation of your order (“Booking Confirmation”) whether verbally, written, or both.

2.4 You acknowledge and agree that you have authority to bind any business on whose behalf you have purchased a place or places on a training course run by Perthshire Wellbeing Project.

2.5 These terms and any document expressly referred to in them constitute the entire agreement between you and us and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.

2.6 Where you are not a consumer, you and we agree that neither of us shall have any claim for innocent or negligent misrepresentation based on any statement in this contract.

3 Price and payment

3.1 You must purchase the training course with Perthshire Wellbeing Project by paying the appropriate fees as set out on application. Payment is via BACS using the following details:

• Sort Code ——
• Account Number ——–

3.2 An invoice for payment of the appropriate fees shall be sent to the email address you provide at the time of booking and it is your responsibility to ensure the correct email address is provided.

3.3 At the time of booking the training course with Perthshire Wellbeing Project 10% (ten percent) of the total course fee is payable

3.4 The remaining balance of the training course fee with Perthshire Wellbeing Project is payable seven days prior to the training course commencing.

3.5 Non Payment.

Where you do not pay the appropriate fees in accordance with Clause 3 this will constitute a breach of this contract and, without prejudice to Clause 3.6, the training course with Perthshire Wellbeing Project will not commence.

3.6 We may take legal action in order to recover any outstanding fees.

3.7 Without prejudice to Clause 3.6, we may refuse or cancel future bookings where payment for a training course with Perthshire Wellbeing Project remains outstanding.

3.8 What happens if we got the price wrong?

It is always possible that, despite our best efforts the training course may be incorrectly priced. If we accept and process you order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums paid and cancel your place on the training course.

4 About the Training Course

4.1 The training course(s) shall take place on the date and at the venue set out in the booking confirmation unless otherwise mutually agreed. We shall use our reasonable skill and care to deliver the training course with the information you have been provided about it.

5 Cancellation, transfer or postponement

5.1 You can cancel or transfer your booking in the following circumstances:

1. Where you are a consumer, you have the right to cancel within 14 days of receiving the booking confirmation (the “cancellation period”).
2. You have the right to change the date of the training course as long as you provide at least 14 days notice; however we cannot guarantee availability of your chosen dates – where we agree to the transfer:
   1. Your original acceptance of these terms and conditions will also transfer
   2. If the appropriate fees for the replacement event are more than the original training course, we will send you a revised invoice for payment to the email address previously provided. You should pay the invoice in accordance with Clause 3.1 above.
   3. You have the right to cancel the training course up to 14 days before the date of the event and refunds will be made in accordance

5.2 Cancellations of the training course with Perthshire Wellbeing Project must be made in writing. When contacting us please provide your name, address, details of the training course, phone number and email address.

5.3 Your rights if we cancel an event

1. Wherever possible, we will contact you in advance to tell you we will be cancelling an event, unless an emergency requires us to cancel the event on the day.
2. We reserve the right to postpone the training course if there are insufficient delegate numbers to ensure a high quality training experience or if a trainer is ill.
3. In the event that we postpone a training course, we will offer you the next mutually agreed date. Alternatively you may ask for a refund in accordance with Clause 5.4

5.4 How we will refund you

1. Where a training course is cancelled as per 5.3 (a)(b) or (c) and in accordance with the above you shall be entitled to a refund of the fees for that training course within 14 days, beginning with the day on which we agree you are entitled to a refund.
2. Where a training course is cancelled pursuant to Clause 5.3 (b) we will refund your fees for the training course but not other expenses (for example hotel or rail expenses). Your refund of the fees for that training course within 14 days, beginning with the day on which we agree you are entitled to a refund.
3. Where you transfer to a replacement training course pursuant to the above and the fee is less than the original training course, we will refund the difference of the fees for that training course within 14 days, beginning with the day on which we agree you are entitled to a refund.

6 If there is a problem or you have a complaint

6.1 How to tell us about problems

If you have any queries or complaints about the booking process or a training course, please contact us as outlined in clause 1.6.

7 Summary of your legal rights

7.1 Whilst every effort is made to ensure that our training courses are relevant to your organisation they are not tailored or bespoke for specific individuals or businesses and therefore all warranties for fitness for purpose and all other express and implied warranties are excluded to the fullest extent lawfully permitted.

7.2 Nothing in these terms limits or excludes our liability for:

1. Death or personal injury due to our negligence
2. Fraud or fraudulent misrepresentation

7.3 Our liability to you shall be limited to the price you have paid for the training event and subject to Clause 7.2 and 7.4, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the contract, for:

1. Any loss of profits, sales, business, or revenue
2. Loss or corruption of data, information or softwar
3. Loss of business opportunity
4. Loss of anticipated savings
5. Loss of goodwill
6. Any indirect or consequential loss

7.4 If we are providing a training course at your business premises, we will make good any damage to your property caused by us while doing so. However, we are not responsible for the cost of repairing any pre-existing faults or damage to your property that we discover while providing the training course.

8 How we may use your personal information

8.1 We will use the personal information you provide us:

1. To deliver the training course to you
2. To process your payments for the training course(s)
3. To give you information about any of the services we offer, but you may stop receiving this at any time by contacting us using the details provided in Clause 1.6

8.2 Your personal information will be processed in line with data protection legislation and in accordance with our privacy policy which is hereby incorporated into this agreement.

8.3 Perthshire Wellbeing Project attaches significant importance to the evaluation of its services. It will evaluate services following delivery based on completed evaluation forms. Perthshire Wellbeing Project agrees to share the outcome of that evaluation with you. Perthshire Wellbeing Project, or its research contractor may approach you to carry out a further evaluation of the impact of the training at a later date.

8.4 We will only share your personal information with third parties where the law requires us to do so.

9 Other important terms

9.1 Queries

If you have any queries about the event please contact us using the details provided in Clause 1.6.

9.2 Any notice or other communication given by you to us, or by us to you, under or in connection with this contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service or email

9.3 A notice or other communication shall be deemed to have been received: if delivered personally, when left at our registered office; if sent by pre-paid first class post or other next working day delivery service, at 9am on the second business day after posting or if sent by email, one business day after transmission.

9.4 In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.

9.5 The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

9.6 We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will inform you in writing if this happens and we will use reasonable endeavours to ensure that the transfer will not affect your rights under the contract.

9.7 Nobody else has any rights under this contract. This contract is between you and us. No other person (including delegates whom you have booked places for) shall have any rights to enforce any of its terms.

9.8 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

9.9 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to allow you to attend the event, we can still require you to make the payment at a later date

9.10 Which laws apply to this contract and where you may bring legal proceedings:

1. These terms and any dispute or claim arising out of or in connection with them or their subject matter or formation of the contract between us (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales, or Scotland, as appropriate.
2. We both irrevocably agree that the courts of England and Wales, or Scotland, as appropriate, shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this contract or its subject matter